Orders
Where your Senca is.
Every order sends a confirmation email, then a second email with tracking as soon as it leaves the warehouse. Here are the three ways to find it.
01
In your account
If you signed in when ordering, every order and its current status sits under Orders.
02
In your inbox
Guest orders are tracked from the shipping email. Search your inbox for “Senca” — including the spam folder.
03
Ask us
Send your order number and the email you used and we will find it and reply the same working day.
Good to know
You never needed an account to order.
Checkout works perfectly as a guest. An account simply makes tracking, reordering and managing a refill plan easier afterwards.
- Guest checkout is always available
- Confirmation email arrives immediately after payment
- Tracking follows once the order ships
- Create an account any time using the same email address
- Refill plans are managed from your account